Unlock your potential with Puzzle Auto

1. Sales Development Representatives (SDR)

‍Location: Remote / On-site (Canada & US)

‍About Puzzle Auto: Puzzle Auto is revolutionizing the automotive industry with modern web applicatons, designed to streamline auto retail operations for franchised & independent dealerships.

We are seeking driven Sales Development Representatives (SDR) to join our team and help expand our client base.

‍Key Responsibilities: Identify and generate new business opportunities through outbound prospecting.Qualify leads and set up meetings for the sales team.Maintain and update CRM with detailed and accurate records of all activities.Collaborate with the marketing team to develop and refine outreach strategies.Achieve or exceed monthly and quarterly targets for qualified leads and meetings scheduled.

‍Requirements: Proven experience in a sales development role, preferably in SaaS or tech sales.Excellent communication and interpersonal skills.Strong organizational skills and the ability to manage multiple tasks simultaneously.Familiarity with CRM software and sales tools.Self-motivated and results-driven.

‍Benefits: High-comission salary, health benefits. Opportunities for career advancement and personal growth.

Bilingual or multilingual in French, English, and/or Spanish is a plus.

Tell us why you want to be part of the team at [email protected].
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2. Onboarding/Customer Success Specialist

‍Location: Remote / On-site (Canada & US)

‍About Puzzle Auto: Puzzle Auto is revolutionizing the automotive industry with modern web applicatons, designed to streamline auto retail operations for franchised & independent dealerships.

We are looking for a dedicated Onboarding/Customer Success Specialist to ensure our clients have a seamless onboarding process and achieve long-term success with our product.

‍Key Responsibilities: Guide new clients through the onboarding process, ensuring they are set up for success. Conduct training sessions to educate clients on how to use the AI Phone Agent effectively. Serve as the main point of contact for clients, addressing any questions or concerns.Monitor client usage and provide proactive support to maximize their satisfaction and retention. Collaborate with the sales and product teams to provide client feedback and drive continuous improvement.

‍Requirements: Previous experience in customer success, onboarding, or account management, preferably in a SaaS environment. Strong problem-solving skills and the ability to think strategically. Excellent communication and relationship-building skills. Ability to work independently and as part of a team. Technical aptitude and the ability to learn new software quickly.

‍Benefits: Competitive salary, health benefits. Opportunities for career advancement and personal growth.

Bilingual or multilingual in French, English, and/or Spanish is a plus.

Tell us why you want to be part of the team at [email protected].
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3. Accounting Specialist

‍Location: Remote / On-site (Canada & US)

‍About Puzzle Auto: Puzzle Auto is revolutionizing the automotive industry with modern web applicatons, designed to streamline auto retail operations for franchised & independent dealerships.

We are looking for a detail-oriented Accounting Specialist to manage our financial operations and ensure the accuracy of our financial records.

‍Key Responsibilities: Handle accounts payable and receivable, ensuring timely and accurate processing. Reconcile bank statements and maintain accurate financial records. Prepare and analyze financial reports, budgets, and forecasts. Assist with the preparation of tax returns and ensure compliance with financial regulations. Collaborate with the finance team to support month-end and year-end close processes.

‍Requirements: Bachelor’s degree in Accounting, Finance, or a related field. Proven experience in an accounting role, preferably in a SaaS or tech company. Strong knowledge of accounting principles and financial regulations. Proficiency in accounting software such as Quickbooks and Google Workspace. Excellent attention to detail and organizational skills.

‍Benefits: Competitive salary, health benefits. Opportunities for career advancement and personal growth.

‍Join Puzzle Auto and be a part of a dynamic team that is transforming the automotive industry with cutting-edge AI technology. Apply today and help us drive the future of customer service in car dealerships!

Tell us why you want to be part of the team at [email protected].


4. Customer Support Agent
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About Puzzle Auto: Puzzle Auto is revolutionizing the automotive industry with modern web applicatons, designed to streamline auto retail operations for franchised & independent dealerships.

We are looking for a dedicated Customer Support Agent to provide exceptional support to our clients and ensure they have a positive experience with our product.

‍Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues, providing clear and effective solutions. Document and track customer interactions and issues in our support system. Collaborate with the technical team to escalate and resolve complex issues. Provide training and guidance to customers on using the AI Phone Agent effectively.

‍Requirements: Previous experience in a customer support role, preferably in a SaaS or tech environment.Excellent communication and problem-solving skills. Ability to handle multiple tasks and prioritize effectively.Familiarity with support ticketing systems and CRM software. Bilingual or multilingual in French, English, and/or Spanish is a plus.

‍Benefits: Competitive high-commission salary.Health and dental benefits. Opportunities for professional growth and career development.

‍Join Puzzle Auto and be a part of a dynamic team that is transforming the automotive industry with cutting-edge AI technology. We are looking for candidates who speak French, English, and/or Spanish.

Apply today and help us drive the future of customer service in car dealerships!

Tell us why you want to be part of the team at [email protected].