new24/7 AI-Powered Voice Call Software for Car Dealerships

AI Phone Agents for
Sales & Service

Let your AI Phone Agents Make Unlimited  Inbound & Outbound calls.

Alicia

Trained on

New Vehicle Internet Leads

Your SMS # will be used for demonstration purposes only. By submitting your details above, you agree that Puzzle Auto may send you occasional email updates about AI Phone Agents and other services.

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Tailor made for auto retail

Human-like conversations

Customizable next steps

Call summaries & recordings

Connects with your CRM

Warm Transfer & Scheduled Appointments

Emails & SMS follow-ups

Inbound & Outbound Sales Calls

Inbound & Outbound Sales Calls

More than 30 use cases available

96% of customers can't tell

Our AI Phone Agents
sound like real people

AI voice calling agents drive sales and lower expenses, 24/7.

Adrian
Danica
Alicia
Alexander
Call customers automatically

Multiply Contact Rates & Appointments

From sales & service, your 24/7 customer service using AI voice agents is the most efficient & cost-effective way to manage calls in your store.

Outbound Calls
for New & Pre-Owned

Reply to new leads, qualify & nurture your prospects with no human intervention.

    Call incoming New, Pre-Owned & Finance leads in less than 60 seconds 24/7

    Consistent follow-up with every lead by highly trained AI Phone Agents capable of handling objections without emotion

    Automatically send call summaries, transcripts, recordings, and appointments to your CRM

    Fight outbound inconsistency in your service department year round.

    Stop missing repeat business opportunities with automated outreach campaigns for service

    Perform outbound campaigns from lists effortlessly

    Supercharge your team & help them focus on customer in your store

    Outbound Service Calls

    Streamline customer outreach, reducing labor costs and maximizing efficiency.

    Keep your customer database clean with automatic & timely outreach.

    Gain valuable insights from call outcomes & automatically train your Agent.

    No cherry picking

    Your AI Phone Agent Answers Leads & Works 24/7/365

    Handle up to 100 new sales & service customers simultaneously.

    New & Used Lead Management

    Reply to new leads, qualify & nurture your prospects with no human intervention.

      Call incoming New, Pre-Owned & Finance leads in less than 60 seconds 24/7

      Increase conversion rates by ensuring timely and consistent follow-up with every lead.

      Collect information and automatically send call summary, transcript & recording to your CRM.

      Outbound Calls
      for Service

      Fight outbound inconsistency in your service department year round.

      Stop missing repeat business opportunities with automated outreach campaigns for service.

      Perform outound campaigns from lists effortlessly

      Supercharge your team & help them focus on customer in your store

      Streamline customer outreach, reducing labor costs and maximizing efficiency.

      Keep your cutomer database clean with automatic & timely outreach.

      Gain valuable insights from call outcomes & automatically train your Agent.

      100% customizable

      Customize your AI Agent's behavior & goals

      Choose how your AI Agents interact with your cusomers.

      Recordings

      Use recordings to capture and store every interaction.

      Temperature

      Select from diverse lifelike voices to enhance customer engagement.

      Goals

      Create agents for both incoming & outgoing calls in seconds.

      Workflows

      Choose the desired outcome for each customer call.

      Data to CRM

      Collect customer data and automatically send it to your CRM.

      Warm Transfers

      Forward ongoing calls to relevant team members or departments.

      Send SMS

      Instantly send SMS messages to customers following phone calls.

      Send Emails

      Send follow-up emails including additional information.

      Unlock Customer Loyalty

      Maximize Profits with Repeat Customers
      Repeat Customers

      Timing is everything, reach out to your clients when it counts.

      Automate Customer Inquiries

      Instantly answer customer phone calls - 100% pickup rate, zero waiting time, zero customer frustrations.

      Supercharge your team & help them focus on customers physically in your store

      Provide exceptional, 24/7 customer support without the need for round-the-clock staffing

      Provide Service & Maintenance status updates wihout human implication.

        Service Update Calls

        Let your AI Agent do the heavy lifting

        Streamline your Service Department's
        Customer Experience

        Self-learning & Trained AI Phone Agents for every situation

        Automate Customer Inquiries

        Instantly answer customer phone calls - 100% pickup rate, zero waiting time, zero customer frustrations.

        Supercharge your team & help them focus on customers physically in your store

        Provide exceptional, 24/7 customer support without the need for round-the-clock staffing

        Provide Service & Maintenance status updates wihout human implication.

          Service Update Calls

          Seamlessly escalate complex issues to human staff members.

          Save on staffing by automating frequent customer inquiries.

          Increase customer satisfaction with 24/7 customer assistance.

          Appointments on Autopilot

          Let your AI Phone Agent handle 95% or calendar booking activities.

          Handle every inbound call, identify customer intent, and schedule appointments autonomously

          Scale your Service BDC operations without increasing staff

          Substantially reduce workload on your service advisors so they can focus on higher $ per RO.

            Manage thousands of calls in your store daily

            Self-learning & potential issue reports

            Automated appointments reminders & boost show %

            Manage peak call times

            Answer up to 100 calls simultaneously, even during peak hours.

            Ensure no customer call goes unanswered, regardless of call volume or time of day.

            Easily scale your call handling capacity without the need for additional staff.

            Provide information, set appointments & transfer to available staff members.

              Send review requests based on customer sentiment

              Escalate frustrated customers to the management team

              Automate CSI calls & improve your score

              Collect customer feedback & leverage positive experiences

              Boost your Service CSI numbers effortlessly

              Quickly identify and address missed opportunities or at-risk customers with targeted follow-up calls.

                Gather valuable customer insights and feedback effortlessly through automated follow-up calls

                Identify trends and common issues by analyzing conversation transcripts and sentiment

                Funnel happy customers to online review sites & boost your stores' reputation based on keywords & customer sentiment.

                Frequently asked questions

                How can I try puzzle to see if I like it?

                We've made it easy to try puzzle in your store. You can A) Apply for a free trial where we'll set up real data from your store or B) request a live demo where we'll give you the keys to play around with the tool & see if you could have your own.

                Can I customize my Databoards?

                Databoards, metrics, snapshots & reports are customizable to fit everyone's needs on your team.

                What type of data does the software collect?

                Our software collects data related to car dealership operations, including sales data, customer interactions, inventory levels, and service records. We prioritize the collection of data that enhances dealership efficiency and customer satisfaction while adhering to privacy laws and regulations.

                How is the collected data used?

                Collected data is used to provide insights into sales trends, inventory management, customer preferences, and operational efficiencies. It helps dealerships make informed decisions, improve customer service, and optimize their operations. Data is also used to improve our software and offer personalized features.

                Is personal information of dealership customers stored or used by the software?

                Our software may process personal information as part of its functionality, but it does so in compliance with applicable privacy laws and regulations. Personal information is used strictly for the purposes of enhancing dealership operations and providing customer insights. Users have control over the type of data collected and can customize privacy settings.

                How do you ensure the security of the data?

                We implement industry-standard security measures, including encryption, access controls, and regular security audits, to protect against unauthorized access, alteration, disclosure, or destruction of your data. Our team is committed to maintaining the highest level of data security.

                Who has access to the data?

                Access to data is strictly controlled and limited to authorized users based on their role within the dealership or within our organization. We enforce strict access policies and regularly review access permissions to ensure data security.

                Can dealerships opt out of data collection or request data deletion?

                Yes, dealerships have the option to customize their data collection settings and can request the deletion of their data in accordance with our data retention policies and applicable laws. Please contact our support team for assistance with adjusting your preferences or submitting a deletion request.

                What happens to the data if we terminate our use of the software?

                Upon termination, your data will be handled in accordance with our data retention policy, which complies with legal requirements and industry best practices. You can request data deletion or return as per the terms of our agreement.

                How do you comply with data protection regulations?

                We are committed to complying with all applicable data protection regulations, including GDPR, CCPA, PIPEDA and others. Our policies and procedures are designed to ensure compliance with these laws, and we regularly update our practices in response to legal changes and best practices.

                Pricing

                What pricing plans are available?

                We offer a range of pricing plans to suit the diverse needs of car dealerships, including a free trial period for most data cloud plans.

                Is there a trial period for the Paid Plans?

                Yes, we offer a 14-day free trial for any of our Paid Plans. This allows you to explore the full range of features available in the plan of your choice without any commitment. Book your live demo to learn more.

                Can I upgrade or downgrade my plan at any time?

                Yes, you can upgrade or downgrade your plan at any time. Changes to your plan will be reflected in your billing cycle immediately if you're upgrading, or at the start of your next billing cycle if you're downgrading.

                Do you offer any discounts for dealer groups?

                Yes, volume discounts are available in accordance to our pricing policy. This ensures fair pricing across all our clients.

                Do you offer any discounts for using multiple products?

                Yes, percentage-based discounts will be applied for each store using multiple puzzle auto products & services.

                What payment methods do you accept?

                We accept direct transfers & credit cards using our secured payment partner, Stripe.

                How is billing handled?

                Billing is done on a monthly basis, starting from the date you sign up for a Paid Plan. For annual subscriptions, the billing cycle starts on the date of subscription. You can request a custom billing date during onboarding.

                What's your cancellation policy

                If you decide to cancel your subscription, you will retain access to your plan's features until the end of your current billing cycle. After that, your account will be downgraded to the Free Plan, unless you choose to permanently delete your account.

                Who can I contact for more detailed pricing inquiries or specific billing questions?

                For detailed pricing inquiries or specific billing questions, please contact our sales or billing department directly through the contact information provided on our website. Our team is ready to assist you.